Effective Date: 1 August 2023

This Privacy Policy describes how ESL Speak Easy ("we," "us," or "our") collects, uses, stores, and discloses personal information obtained through our web portal, in compliance with the Protection of Personal Information Act (POPIA) of South Africa. By accessing or using our web portal, you consent to the terms of this Privacy Policy.

1.Information We Collect

1.1. Personal Information: We may collect personal information from you when you visit or interact with our web portal. This may include, but is not limited to, your name, contact information, email address, demographic information, and any other information you voluntarily provide to us.

1.2. Non-Personal Information: We may also collect non-personal information automatically as you navigate our web portal. This may include your IP address, browser type, device information, operating system, and other technical details.

2. User Responsibilities

2.1. Personal Information: We may use your personal information to:

• Provide and improve our web portal services.
• Respond to your inquiries and fulfill your requests.
• Send you administrative information, updates, and important notices.
• Customize your experience on our web portal.
• Analyze and monitor usage patterns and trends.

2.2.Non-Personal Information: We may use non-personal information for various purposes, including:

• Enhancing the functionality of our web portal.
• Analyzing usage patterns and trends.
• Improving our products and services.
• Generating statistical data.

3. Information Sharing

3.1.Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our web portal, conducting business activities, or providing services on our behalf. These providers are contractually bound to safeguard your personal information and may not use it for any other purpose.

3.2.Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose your information to enforce our rights, protect our property, or ensure the safety of our users.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user of our web portal, you have certain rights regarding your personal information, including the right to access, correct, and delete your information. You may also have the right to object to the processing of your information or request the restriction of certain processing activities. To exercise your rights, please contact us using the information provided in Section 7.

6. Cookies and Tracking Technologies

Our web portal may use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and deliver tailored content. You can manage your cookie preferences through your web browser settings.